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Service Center


Our service center aims to help resolve your business needs and technical problems.

The center actively conducts core technology research and provides support for o​ur customers.

It also offers many regional branches for easier access to customers.


Service Center
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The Service Center provides 

real-time services customers. 

It ensures real-time management 

of and support for all processes 

including the acceptance of 

service requests.








The Service Center nationwide 

provide fast and accurate services. 

Through efficient operation 

of parts centers, we supply 

necessary parts within 24hours.








We continue to innovate our 

work to live up to customer 

service needs and customer 

​success.

Timeway Machine Service


Our committed and qualified team of experts and specialists offers you everything from project planning, sales, delivery and commissioning to training in various controls and machine service on site - everything from a single source!

Requirements / Planning


At the first contact, our trained specialist sales team will help you to find your "dream machine" through detailed product information and machine knowledge.


We determine the space requirements for your machine with you  and are there for you with all questions regarding the foundation plans, core holes, anchors etc.

Installation / Commissioning


The machine installation and commissioning is carried out by a team of experienced and specialized TIMEWAY service technicians.

The perfect alignment of the machine, with laser measurement if required, is the basis of every machine geometry and therefore your manufacturing accuracy. 

Machine Delivery 


On-time delivery through our own efforts, including our freight forwarding, guarantees you a safe and prompt delivery of your machine.


On request, we can also offer you complete solutions including moving the machine to the final machine location.

Maintenance / Upkeep 


Due to our many years of experience in the field of maintenance and servicing, we recommend preventive maintenance of your machines to increase profitability and calculable repair costs.

We will create the corresponding maintenance plans together with you, depending on the machine type and area of application.

CNC Machine Service


Our experienced CNC technicians offer you individual programming training for all new machines.


In addition to the latest updates for your CNC control, such as SIEMENS, FANUC or FAGOR, qualified CNC technicians also offer you the customer-specific adaptation and optimization of CNC machine tools using measuring systems from well-known manufacturers.


Accessories and Spare Parts Service


Flexible and fast repairs by experienced specialists and spare parts and accessories center guarantee optimal use of your machines and a long-term supply of spare parts.


You can also use our online form to order or request spare parts.



Call Service

To reduce machine downtime, we provide a 'Call Service' facility where one of our specialists can provide expert advice and guidance on the status and recovery of a machine without actually visiting the site. We also provide technical manuals for inspection and to help conduct online checks that enable us to respond to customer enquiries within 24 hours.